GuruIPTV Cloud Refund Policy
Refund requests must be submitted within 24 hours of the order timestamp.
Payment security
Guru IPTV refund-request window
A Guru IPTV refund request must be submitted within 24 hours of the order time. Use the same email used for the Guru IPTV purchase and keep the order confirmation so the transaction can be identified quickly.
Before requesting a Guru IPTV refund for a setup problem, describe the device, player and error so support can check whether the issue can be resolved within the available window. The Guru IPTV policy does not replace mandatory consumer rights that may apply under local law.
What to know before using Guru IPTV
Use GuruIPTV Cloud Refund Policy in a real Guru IPTV setup
Keep the Guru IPTV setup simple
for Guru IPTV, use one supported device and player as the household reference configuration. For Guru IPTV, once that setup is stable, add other screens one at a time so a device-specific issue does not get confused with the subscription itself.