Guru IPTV EPG Not Working

If live channels still play but program titles, times or descriptions are missing, treat the problem as guide data first. Changing passwords or reinstalling the whole player usually adds extra variables without fixing an EPG-only fault.

Identify the exact EPG symptom

Check whether the guide is completely blank, stale, shifted by a fixed number of hours or missing only on a few channels. Those symptoms point to different causes. A blank guide may need a refresh; a consistent time shift usually points to the device clock or EPG offset; isolated gaps may be source-specific.

Refresh guide data before rebuilding the account

Use the player’s EPG or playlist refresh control once, then close and reopen the app. Give the guide enough time to repopulate before repeating the refresh. If live TV is working, avoid deleting the account profile until this basic check is complete.

Check the device clock and time zone

Automatic date and time should normally be enabled on the television, streaming box or phone. If the device time is correct but every listing is shifted, look for an EPG offset inside the player and adjust only that setting.

Compare a second player only when needed

If the same account shows correct guide data in another compatible player, the issue is likely local to the first app. Compare app version, EPG source settings and cached guide data rather than requesting new credentials.

When the problem is broader than EPG

If channels also fail to open, move to Guru IPTV not working instead. For setup questions, use the setup guide. If the guide stays broken after these checks, send support the device, player, affected channels and approximate time without exposing passwords.

Multilingual guide checks

In multilingual households, compare guide timing across two language groups before changing the global offset. If one regional group is correct and another is not, a single device-wide time adjustment can make the working group worse. Keep the player clock correct and report the affected categories separately.